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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jean Hinkson

Jean Hinkson

March 5, 2025

5  out of  5
rating by Jean Hinkson
"Everything was done promptly and professionally. Thank you"
We responded:
"Thank you, Jean, for your wonderful feedback! I'm glad to know that everything was handled promptly and professionally. If you ever have any questions or need further assistance, feel free to reach out. We're here to help! - Michelle Josias - 1955 Springfield Ave, Maplewood, NJ 07040"
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Wilda Barringer

February 27, 2025

5  out of  5
rating by Wilda Barringer
"Exceptional service, all questions answered. Representative was not only pleasant but also knowledgeable. Thumbs 👍 to Eliana If I could have given a higher rating I definitely would. Thanks for her services"
We responded:
"Thank you, Wilda, for your wonderful feedback! I'm delighted to know that Eliana provided you with exceptional service and answered all your questions. It's fantastic to hear that her pleasant and knowledgeable approach made a difference. If you ever need further assistance or have more questions, feel free to reach out to our office. We're here to help! - Michelle Josias; 1955 Springfield Ave, Maplewood NJ 07040"
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Anish Philip

February 14, 2025

5  out of  5
rating by Anish Philip
"Made sure that everything was comprehended and understood."
We responded:
"Thank you, Anish, for your feedback! If you have any more questions or need further assistance, feel free to reach out. We're here to help! Michelle Josias - State Farm Insurance Agent 1955 Springfield Ave, Maplewood, NJ 07040"
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Hollis Sandidge

February 11, 2025

5  out of  5
rating by Hollis Sandidge
"Apparently Tiffany saw my number flash on their phone and she called me back. So personable, friendly, knowing me from month to month and immediatly taking care of business. A great company representative."
We responded:
"Thank you, Hollis, for sharing your experience! I'm happy to hear that Tiffany was able to assist you. We appreciate your feedback and look forward to continuing to serve your insurance needs. If you have any questions or need further assistance, feel free to reach out! Michelle Josias 1955 Springfield Ave, Maplewood, NJ 07040"
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precious bennett

February 6, 2025

5  out of  5
rating by precious bennett
"I’ve had an excellent experience with State Farm! Their customer service is top-notch, and they’ve always been incredibly responsive to my needs. When there was an upgrade for life insurance Eliana called me with the deal and helped me make the best choice for my family. Eliana made the entire process so easy and stress-free. She took the time to explain everything clearly, and I felt completely supported throughout. I highly recommend State Farm for anyone looking for reliable and friendly service. They truly care about their customers and go above and beyond!"
We responded:
"Thank you for your review Mrs Bennett! We are always appreciative of you taking time to share about your experience. We look forward to servicing your policies with us. Thank you for choosing Michelle Josias State Farm!"
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Franklin Yupa

February 4, 2025

5  out of  5
rating by Franklin Yupa
"Excelente atención,, preguntas contestadas,, cotizaciones sin compromiso,,y Eliana she is a nice excelent worker."
We responded:
"¡Gracias, Franklin! Nos alegra saber que recibiste una excelente atención y que tus preguntas fueron contestadas. Apreciamos tus comentarios sobre Eliana; es un placer tenerla en nuestro equipo. Si necesitas más ayuda o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte! - Michelle Josias, 1955 Springfield Ave, Maplewood, NJ 07040"
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Giovanni Jackman

January 28, 2025

5  out of  5
rating by Giovanni Jackman
"Excellent customer service…"
We responded:
"Thank you, Giovanni, for your feedback! I'm happy you experienced excellent customer service with us. If you have any questions or need assistance in the future, feel free to reach out. We're here to help! - Michelle Josias, 1955 Springfield Ave, Maplewood, NJ 07040"
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Zak _steelersnation

January 28, 2025

5  out of  5
rating by Zak _steelersnation
"Very nice ladies and very compassionate about their profession."
We responded:
"Thank you, Zak, for your kind words! I'm glad to hear that our team made a positive impression. We take pride in our dedication to providing compassionate service. If you have any questions or need assistance in the future, feel free to reach out! - Michelle Josias, 1955 Springfield Ave, Maplewood, NJ 07040"
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Gabin Jean

January 13, 2025

5  out of  5
rating by Gabin Jean
"Tiffany, Michelle, and the whole Michelle Josias State Farm Team is great. I always receive the best customer service with them. Tiffany is always handles My question and objectives with care. I deal with Ashton and Illiana as well they are great as well."
We responded:
"Thank you for your feedback! I'm glad to hear that Tiffany, Ashton, Illiana, and the rest of our team have been able to provide you with excellent service. We truly appreciate your trust in us and are here to assist you with any future needs or questions. Feel free to reach out anytime! Michelle Josias - State Farm Insurance Agent 1955 Springfield Ave, Maplewood, NJ 07040"
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Jasmin Wilson

January 9, 2025

5  out of  5
rating by Jasmin Wilson
"The ladies here are amazing. Will truly work with you!"
We responded:
"Thank you, Jasmin, for your wonderful feedback! I'm glad to know that our team has been able to work with you effectively. If you ever have any questions or need further assistance, feel free to reach out. We're here to help! - Michelle Josias, 1955 Springfield Ave, Maplewood, NJ 07040"
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Sir Moi

July 17, 2024

5  out of  5
rating by Sir Moi
"Very attentive to details & coming up with solutions to my inquiries. Was helped by Tiffany & recommend this branch many times over for insurance coverage."
We responded:
"Hi Sir Moi, Thank you so much for your fantastic review! We're ecstatic that Tiffany was able to assist you with your inquiries and provide detailed solutions! Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out! Best regards, Michelle Josias - State Farm Insurance Agent 1955 Springfield Ave, Maplewood, NJ 07040"
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Winsthon Rodriguez

May 15, 2024

5  out of  5
rating by Winsthon Rodriguez
"Best insurance agency you can use, very professional team. Tiffany are incredible person A+ for her"
We responded:
"Thank you, Winsthon, for your 5-star review! I'm pleased to hear that our team provided you with incredible service! We are grateful for your positive feedback and we're excited to have met your insurance needs! Feel free to reach out for any future assistance! Thank you for choosing our agency! Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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norma wint

March 14, 2024

5  out of  5
rating by norma wint
"Great service. Tiffany, helped me quickly and efficiently solve my problem."
We responded:
"Thank you for taking the time to leave us a review, Norma! We appreciate the shoutout for Tiffany. She is an outstanding member of our team! Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Jeffery & Imani Miller

March 12, 2024

5  out of  5
rating by Jeffery & Imani Miller
"Amazing team! I needed coverage quick for a new build and the team was swift in answering all questions needed to get the policy in place. Will be using again"
We responded:
"We are overjoyed by reviews like this, Jeffrey & Imani! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years! Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Cody Maiden

March 8, 2024

5  out of  5
rating by Cody Maiden
"Extremely helpful staff, and Michelle Josias is always willing to go that extra mile."
We responded:
"Cody, thank you for the amazing review! We truly care about all of our customers. Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Kellie Byers

February 22, 2024

5  out of  5
rating by Kellie Byers
"Awesome agent!! Very knowledgeable and has helped anyone I have sent to her for life, home and car insurance"
We responded:
"Thank you so much for your kind words, Kellie! We strive to provide the best service possible and it means a lot to know that we've been able to assist you and your referrals with their insurance needs. Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Annette Young

February 14, 2024

5  out of  5
rating by Annette Young
"I just wanted to take a moment to thank Tiffany Robinson for her professional service while purchasing my life insurance policy. Tiffany is not the only star at State Farm but she left an impact. Again thank you...Annette Young"
We responded:
"We are grateful for the amazing review, Annette! We are glad to hear that Tiffany was able to help you with your life insurance policy. Your feedback is important to us and we value the chance to provide you with high-quality coverage. Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Eloise Jackson

February 14, 2024

5  out of  5
rating by Eloise Jackson
"Greatest experience with my Agent Today. She knows the business is excellent advisor. Will recommend other to her!"
We responded:
"Eloise, thank you for the amazing review! We are honored to take care of your insurance needs. Reach out if you need anything! Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Kenyon Leftwich

February 9, 2024

5  out of  5
rating by Kenyon Leftwich
"Michelle is very professional & I would recommend her to my family & friends"
We responded:
"Kenyon, it was a joy working with you! Thank you for your kind words and your recommendation. Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Gina Johnson

February 1, 2024

5  out of  5
rating by Gina Johnson
"I love Michelle Josias State Farm! Their entire staff are extremely friendly and knowledgeable. They always make me feel like family! Super understanding and supportive. 10’ssss across the board!! Above 5 stars! Thank you for such a wonderful customer experience."
We responded:
"Gina, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Feel free to reach out anytime if you require any further assistance with your insurance policies or have any questions! Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Chandler Cohen

January 24, 2024

5  out of  5
rating by Chandler Cohen
"Knowledgeable, helpful, fair and professional!"
We responded:
"Chandler, we appreciate your kind words! Thank you for trusting us with your insurance needs. Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Diane Riley

January 12, 2024

5  out of  5
rating by Diane Riley
"Michelle was helpful the first call. Q was excellent in meeting all of my needs in the subsequent 3 calls. He was a clear communicator, very efficient and helped me in a timely manner."
We responded:
"Diane, it was a joy working with you! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs! Reach out if you ever need anything. "
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Terence Jeffries

December 1, 2023

5  out of  5
rating by Terence Jeffries
"State Farm Insurance has been incredibly helpful for me! Their customer service is top-notch and Tiffany, in particular, was excellent. She went above and beyond to make sure I had all the coverage I needed and explained everything in a clear and thorough manner. I have complete peace of mind knowing that State Farm has my back. I highly recommend them to anyone in need of insurance."
We responded:
"Thank you so much for your wonderful review, Terence! We're thrilled to hear that you had a great experience with Tiffany and our team. Your satisfaction is our top priority, and it's rewarding to know we've met your expectations. Please don't hesitate to reach out if you need any further assistance. We're always here to help! Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Ashley Huggins

November 28, 2023

5  out of  5
rating by Ashley Huggins
"I am highly satisfied with the genuine, competent, and individual Black excellence that emits from each member of this branch."
We responded:
"Ashley, thank you so much for the kind words! Your satisfaction is our utmost priority, and we look forward to continuing to provide you with exceptional service. Please reach out to us if you need anything! Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040"
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Aly Bushrui

November 27, 2023

5  out of  5
rating by Aly Bushrui
"Service was great with lots of patience detailed information and courteous manner. Outstanding operation."
We responded:
"Thank you, Aly! We sincerely appreciate your positive feedback. Providing excellent service with patience and detailed information is at the core of our operation, and we're delighted to hear about your experience. Michelle Josias, Agent State Farm 1955 Springfield Ave Maplewood, NJ 07040 "